Point of sale software doesn’t have to be complicated! In this article we’re going to take a look at the features your POS needs to successfully run your retail operations.
Make sure it is easy to use
With high industry turnover rates and busy staff, you don’t have time to waste when it comes to training your employees on how to use your software. Your point of sale system should be easy for your staff to learn so that even the seasonal employees can be up and running quickly.
Double check that the POS supports unique terminal configurations
Many hotels have more than one retail outlet, and they’re often substantially different from each other – for example a golf pro shop has completely different items to ring up from a restaurant. Different terminals across your property should be configured to sell only the items they need to sell.
Ensure it supports all standard features
You need to be able to configure taxes, take payments in cash and credit, and interface with peripherals such as optic scanners, cash drawers, and printers. These are basic features that every POS can perform, just make sure the system works with your locale and hardware.
It should interface with your PMS
Interfacing with your PMS will allow you to share data, letting you automatically ability to post charges to a guest’s room. This is the primary reason why you want to choose a point of sale system made specifically for hotels.
The POS should have an inventory management system
Point of sale software isn’t just about ringing transactions through. One of the more useful features is the ability to handle inventory so you know when to restock.
Employees should be able to clock in and out
Your point of sale software should have a system that allows employees to clock in and out, so they don’t have to go elsewhere on your property to perform this simple task
Make sure you can log reservations
There’s no reason to write reservations down on a piece of paper – your POS can provide an easy way to manage this common restaurant operation. Bonus points if these reservations can be customized to your property.
There you have it, a list of features your point of sale software needs to have in order to maximize its usefulness at your property.