There are a lot of point of sale (POS) systems on the market. Unlike PMS systems, which are made just for property management, POS systems are used by every retailer under the sun which means there is a huge market for them and thus a very large number of providers. The sheer number of choices can make choosing difficult.
Hotel apps – do you even need one? What on earth do your guests need a mobile app for? Good questions. Actually, there are a number of reasons why…
Savvy hoteliers know that technology can have a huge impact on the guest experience…but what technology do you actually need to power a hotel’s operations? If you’re wondering what the answer to that question is, well that’s what this article is all about!
We’re taking a brief break from our PMS buyer’s guide series to show you this great infographic on online reviews put together by Nerval. We particularly like this infographic because it not only shares interesting figures (like that 95% of travelers trust online reviews, or that 50% of global travelers would not book a room if they haven’t read peer reviews online), but it also shares a methodology for responding to reviews.