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We understand that you are facing a range of unique business issues, and stand prepared to offer your operation a singular solution. From customer evaluation through development, implementation, and training, our simple goal is to improve your business by applying our superior technology capabilities to your business challenges. With a track record for success, we are committed to customer success and we welcome your feedback.
As your technology partner, we realize that “not all businesses are created equal.” Therefore, IQware can provide you with professional & reliable Consulting Services in choosing the most appropriate technology that’s right for your organization. As a Hospitality Technology industry veteran, who provides software that was “built by hoteliers for hoteliers,” you can count on IQware to help you best Find, Book, Host, Know & Keep clients.
IQware consulting services provide the expertise and professional support necessary to ensure the IQware suite of applications and services is optimized for your unique environment. IQware consultants are seasoned experts in hospitality, management, technology, accounting and sales. From software design to improving a specific aspect of your operation, you can count on IQware to be your true partner and help you maintain your competitive edge in a rapidly changing hospitality industry.
From the moment you join the IQware customer family, we set our team approach concept in motion by partnering with your staff to ensure that the transitions process from your previous technology vendor to IQware happens as seamlessly as possible.
Beginning at the initial hand off call with our Director of Installations, IQware acts as a consultant throughout the entire process by learning all key aspects of your operation and understanding what your goals are in implementing a new solution. Our entire team will be in constant contact to ensure that we meet and exceed your expectations as your new technology partner.
The Implementation Team assigned to your property works in conjunction with your entire staff from initial call through the “Go Live” of the system. Active communication ensures the transition to IQware is worry free.
IQware’s Global Solution is backed by our talented 22-person Research and Development Team. Headed by a life long hotelier, IQware ensures that the development on our products allows our partners to stay ahead of the changing trends in the hospitality industry.
IQware invests over $1,500,000 in the continued development of all of our products. This investment equates to more than 45,000 development hours each year directed toward our Property Management System, Sales & Catering Module, Point of Sale System, Spa Scheduling Module, Asset Protection Software, Web Reservation Module, Central Reservation and Head Office System, and much more.
The distinct advantage IQware brings to the table is our willingness to listen to our partners combined with the ability to deliver customized solutions for any hospitality environment. IQware partners have complete and easy access to our R&D department in order to request specific development. More than 50% of the development done annually is derived directly from partner ideas and input.
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